Google love

I've finally tried personalizing my Google search. I've even picked a theme, and I love how colors change depending on the time of day it is. I get local news feeds from The News and Observer and Charlotte.com ... The Charlotte part seems broken right now, with old headlines displayed. I'm trying to figure out whether that's an error on Google's part or Charlotte's, and get it fixed. My only complaint, Google: Please give me an email address or form to talk to a real person about issues like that, instead of just referring me to the web expert site. But thanks so much for recognizing where I was logging in from and essentially setting up an RSS feed for me from Raleigh. Beautiful interactivity. Others pale in comparison. Why should newssites even try to compete? Maybe USAToday can, but I'd rather see partnerships than direct competition. Media should focus on what they do best.